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Table 2 Summary of Key findings across InterACT hospitals in relation to CFIR constructs

From: Process evaluation of a tailored nudge intervention to promote appropriate care and treatment of older patients at the end-of-life

CFIR Construct

Hospital X

Hospital Y

Hospital Z

Intervention

- Longest time intervention period

- Visible alert flag

- Fit with existing views about non-beneficial treatment, although concerned about additional workload it could create

- SPICT screening tool was seen to be too sensitive by certain clinical teams

- Document containing alert was not used by most clinical teams

- Limited perceived advantage of InterACT – clinicians felt they were already able to identify end-of-life patients

- Mixed views about the strength of evidence underpinning InterACT and relevance of screening tools

- Shortest intervention period

- Poor visibility of response/alert

- Screening tools were seen to be appropriate

- Difficulty engaging clinical teams

Individuals

Some clinicians:

- Believed they were already proficient at identifying individuals at end-of-life

- Questioned sensitivity of the screening tools

- Expressed a fear of failing patients if treatment ceased

- Mixed views amongst clinicians about the need for change

- Difficulty identifying a site champion

- Differences of opinion amongst clinicians about end-of-life care

- ‘Death-denying’ views present amongst some

- Perceived lack of educational preparation in end-of-life care

- Limited dissemination of audit feedback data beyond the senior clinician

Inner Setting

- Strong support from the Executive Advisory Group

- Initially had strong senior leadership for the project, but change of staff resulted in reduced engagement of Executive Advisory Group

- Loss of Advance Care Planning facilitator and lack of clarity about who was responsible for Advance Care Planning

- Strong leadership engagement and support

- Organisational culture supportive of research

Outer Setting

- COVID-19 delays to implementation affected the momentum

- Influence of wider policy changes on delivery of palliative care

- New quality standards around palliative care

- COVID-19 delays

- COVID-19 delays Enactment of assisted dying legislation increasing awareness of end-of-life issues

- Influence of existing policy and legislation

Implementation Process

- Paper record system meant auditing took longer, however, visibility of auditors on the wards increased awareness of the intervention

- Educational preparation from the research team was good, although may have benefited from refresher sessions

- Potential benefit of having an on-site project facilitator

- Support from research team was perceived to be good, although opportunities to raise awareness further were identified,

- Challenges in the auditing process

- Well prepared and supported by the research team

- Auditing process relatively quick and efficient with electronic record system

Other

- Awareness building

- Role of other health professionals

- Value of research opportunities

- Sustainability and other cohorts

- Value of pre-existing partnerships

- Transferability to other cohorts

- Economic research impact

- Sustainability