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Table 2 List of final themes and subthemes according to resident or staff interview data

From: Specialised residential care for older people subject to homelessness: experiences of residents and staff of a new aged care home in Australia

RESIDENTS were interviewed at baseline (n = 32) and 6 months (n = 22)

FINAL THEMES

STAFF (n = 13)

Main Themes

Sub Themes

Main Themes

Sub Themes

Life before coming to the nursing home

• Living in different accommodations (e.g. shelters, boarding houses, hostels)

• Professional life

• Living in Social housing

• Living a homeless life

• Living in different nursing homes

THEME 1

Challenges in providing care for older people subject to homelessness with high care needs

Challenges in the job

• Resident behaviour:

o Additional roles needed

o Additional resources needed

o Good support received within the organisation

• English as second language - Barrier for in depth conversations

Events that could have determined the shift to homelessness

• Drinking problems

• Break up in the family

• Let down by the system

• Reasons why people choose to live a homeless life

• Suggestions to end homelessness

Family and social connections

• Family link

• Social links with friends

Paths of referral to the nursing home

• Reasons behind their referral: health deteriorated

• Who helped with the transfer to the nursing home

• Path of referral - from hospital [to respite] to a nursing home

THEME 2

Defining an aged care service that supports older people subject to homelessness with high care needs

Referral mechanisms

• How are the admission criteria supporting homeless people

• Finding the right match between new residents and current residents

• No appropriate referrals from homelessness agencies

• How are the residents assessed before being accepted

• The main feeder is the hospital

• Admission criteria have been tweaked since the opening

• The aim is to target high care and palliative care needs

• Relations with external services (hospital, agencies)

Themes that have been discussed but still need to be clarified

• Defining the aims of this service within the organisation

• Debate within the organisation about the service offered and its targets

Life after coming to the nursing home

• Positive comments about living at the home - after 6 months

• Life after coming to the nursing home - expectations not met

• Interaction with other residents

• Activities in the home

• Health improved

• Expectation met

• Financial issues

• Sense of purpose

THEME 3

Perception of the impact of living and working in a nursing home after 6 and 12 months (respectively) since its opening

Reward, motivation, satisfaction

• Rewarding aspect of the job

• Motivations to stay in the job

• Satisfaction with the job

Interactions with staff

• Positive views of staff

• Negative views of staff

• Cultural differences of staff

Supporting the residents

• Supporting the residents’ sense of purpose

• Spiritual care

Living in a nursing home - perspectives

• Different perspectives around food

• Comments about living in a nursing home - expectation and reality

• Residents’ personal goals

• Suggestions for improvement

Working with homeless residents - what makes a good carer

• Personal quality needed in the job

• Additional training identified

• Training vs. no training received

• Prior experience vs. no prior experience