Table 1 Interview guide

• Can you tell me about your experience with HF during COVID-19?

• What were the most important challenges and problems you faced (health, treatment, personal matters, family, etc.) during the pandemic concerning your HF? Please explain.

• What health and treatment services were provided to you during the pandemic, and how did you receive the services? Please explain.

• Concerning the problems you faced during the pandemic, how did you react, i.e., how did you cope with the situation?

• What do you think can help you better face this critical condition?

• How do you advise other people with HF to better cope with this condition?