The role of trust and habit in the adoption of mHealth by older adults in Hong Kong: a healthcare technology service acceptance (HTSA) model

Table 4 PLS-SEM path analysis results summary for structural model

Hypotheses		Model 1 (UTAUT2)			Model 2 (Extended UTAUT2)			Model 3 (HTSA)
Hypotheses		β	T Stat.	Support	β	T Stat.	Support	β	T Stat.	Support
H1	PE → CI	.095	1.528	No	.055	0.718	No
H2	EE → CI	.050	0.694	No	.062	0.606	No
H3a	SI → CI	.098	1.028	No	.020	0.191	No
H4	FC → CI	.112	1.436	Yes+	.086	0.610	Yes+
H5	HA → CI	.513***	3.736	Yes	.572***	3.684	Yes	.683***	7.648	Yes
H6a	HM → CI	.011	0.127	No	- .070	0.572	No
H7a	PV → CI	.071	0.830	No	- .060	0.596	No
H8	TR → CI				.164*	1.967	Yes	.259*	2.415	Yes
H9a	SQ → CI				.145	1.214	No
H10a	GP → CI				.032	0.351	No
H10b	GP → TR				.199**	2.618	Yes	.200**	2.607	Yes
H9b	SQ → TR				.401***	3.926	Yes	.402***	3.979	Yes
H3b	SI → TR				.243*	2.346	Yes	.242*	2.349	Yes
H6b	HM → HA				.492***	6.066	Yes	.491***	6.133	Yes
H7b	PV → HA				.393***	4.609	Yes	.395***	4.781	Yes
Dependent Variables		R²	Adj. R²		R²	Adj. R²		R²	Adj. R²
Use Intention		.628***	.614***		.725***	.710***		.701***	.698***
Trust Belief					.525***	.517***		.525***	.518***
Habit					.597***	.593***		.601***	.597***

CI Use Intention, PE Performance Expectancy, EE Effort Expectancy, SI Social Influence, FC Facilitating Conditions, HA Habit, TR Trust, HM Hedonic Motivation, PV Price Value, SQ Service Quality, GP Government Policy
+ = Supported because H4 was hypothesized a non-significant relationship
^*p < 0.05
^**p < 0.01
^***p < 0.001

ISSN: 1471-2318