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Table 3 An overview of TESA and participants perceptions of technology

From: Stakeholder’s experiences of living and caring in technology-rich supported living environments for tenants living with dementia

Housing Scheme

Technology Description by Scheme in Audit

Tenants

Site A

Year opened: 2012

Capacity: 35

Occupancy at time: 30

•CCTV is used in the communal areas and entrance to scheme

•Sensors are used on the door of tenant’s flats and side door of scheme

•Tenants use a pull cord to seek assistance

•Tenants receive an immediate response through an intercom

•Alarm bracelets are available according to need

•A range of technologies such as mobile phones, iPads and memory aids were used by specific tenants

Bridget: Has mobile phone. Aware of pull cord, intercom system and of pendent but doesn't use it

Susan: Aware of technology available. Uses iPad and smart phone. Has made plans for future use of bed and door sensors if her night wander walking progresses

Site B

Year opened: 2005

Capacity: 30

Occupancy at time: 29

•Intercom and doorbell at entrance

•Tenants use a pull cord to seek assistance

•Phone is used in bedrooms not intercom

•Motion sensors and door sensors are used in bedroom with consent

•Bed sensors and electronic tracking (GPS) used according to need

•Scheme has seven tablets for tenants to use

•Data informs care plan

Ann: Knows to press button to call for assistance

Emma: Phone by bed to call for assistance. Uses mobile phone

Elizabeth: She was aware of phone and call button over bed

Site C

Year opened: 2002

Capacity: 25

Occupancy at time: 25

•Keypad at entrance

•Tenants use a pull cord to seek assistance

•All tenants have fall detectors, motion sensors, inactivity sensors, motion sensitive lights, and pressure sensors on bed and floor

•Electronic tracking and pendant or bracelet alarms used according to need

•Data informs care plan

Sally: Uses mobile phone and pull cord

Elma: Uses mobile phone, pull cord and call button

Michael: Wears a pendant alarm

Site D

Year opened: 2014

Capacity: 30

Occupancy at time: 25

•Doorbell and keypad at entrance

•Tenants use a pull cord, wearable devices and fixed button on wall to seek assistance

•All tenants have fall detectors, motion sensors, and pressure sensors on bed and chair

•Pendant or bracelet alarms were used according to need

•Staff respond to alerts immediately through intercom

Helen: Uses a mobile phone, pull cord and intercom system

Clare: Uses a bracelet to call for assistance

Mary: Not aware of technology

Site E

Year opened:

First in 2004 and new section in 2009

Capacity: 23

Occupancy at time: 23

•Keypad and key card at entrance

•CCTV at entrance, side door and communal areas

•Tenants use a pull cord and wearable devices to get immediate assistance

•Pendant or bracelet alarms used according to need

•Specified tenants have a computer, iPad and mobile phone

Marie: Discussed the pull cords, intercom system, and landline phone to call staff

Sadie: No awareness of technology. Phones staff to get assistance

Site F

Year opened: 2008

Capacity: 12

Occupancy at time: 12

•Fingerprint enabled keypad at entrance

•CCTV at front and back entrance

•Tenants use a pull cord and fixed button on wall to get immediate assistance

•Pendant or bracelet alarms and bed sensors are used according to need

•Data informs care plan

Aoife: No awareness of technology

Jennifer: No awareness of technology

Sarah: No awareness of technology

Site G

Year opened: 2005

Capacity: 61

Occupancy at time: 54

•Keypad and keycard at entrance but tenants do not have free movement in and out

•No CCTV

•Sensors at side door and front door

•Tenants use a pull cord and wearable devices to get immediate assistance

•All tenants have fall detectors, inactivity sensor, and pressure sensors on bed, floor and chair

•GPS and Pendant or bracelet alarms are used according to need

•Data informs care plan

Celine: No awareness of technology

Denise: Has a mobile phone and a computer and disappointed no Wi-Fi so can’t email or Skype. Uses pendant and intercom system

Niamh: No awareness of any technology

Site I

Year opened: 2001

Capacity: 35

Occupancy at time: 30

•Fingerprint enabled keypad at entrance

•No CCTV

•Door sensors for tenants at night

•Tenants use a pull cord and wall fixed buttons

•Report don’t use wall button or intercom due to capacity

•All tenants have fall detectors, motion sensors, inactivity sensor, and pressure sensors on bed

•Pendant or bracelet alarms are used according to need

•Communal computer supervised use

•Snoezelen room

•Data informs care plan

Louise: Wearing a pendent but not aware of use

Stephen: Uses a pull cord but stated he would not use a pendant as he doesn't need one and wouldn't use the intercom system