Table 1 Scenarios demonstrating the resilience of nursing home nursing staff
From: Ways that nursing home nursing staff build resilience: a phenomenographic approach
Instructions: Please read the following three scenarios and rate them for high, medium, and low resilience. After you have read all the scenarios, the researcher will ask you questions about them. | |
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1 (High) | Ms. Park (female/32 years old), who is a care worker and has worked for 6 years at a nursing home, has recently had the number of patient care tasks she has to perform increased due to the resignations of her co-workers. Because she has to work 2 hours overtime every day, she is having a very hard day physically. She thought about quitting her job several times a day, but she couldn’t because of her concern for the patients she would leave behind. She felt comforted when she talked to like-minded co-workers about the difficult situation. She also talked to her manager about a problem she didn’t think she could solve and asked for the manager’s help. Through these actions, Ms. Park’s desire to quit her job subsided, and she decided to work harder, thinking of the people who helped her. |
2 (Medium) | Mr. Kim (male/35 years old) is a nursing assistant who has worked at a nursing home for 5 years. The facility’s manager recently changed, and Mr. Kim was always being scolded by the new manager. Mr. Kim was afraid of being scolded in front of his co-workers, and he wanted to quit his job. He became unsure about caring for patients, and he felt that he was unqualified to be a nursing assistant. However, his colleagues comforted him and sympathized with him. He appreciates his co-workers’ efforts, but he thinks he’ll quit 1 day because he’s become obsessed with the idea that he’s not the right person for nursing home work. |
3 (Low) | Ms. Lee (Female/28 years old) is a nurse who has been working in a nursing home for 8 months. Ms. Lee did her best to take care of the residents, but recently discovered that one of the patients she took care of had pressure sores on the tailbone. A week ago, she received from the patient’s daughter a severe complaint about the patient’s pressure sores. Mr. Lee felt guilty about the patient’s worsening condition contrary to her intentions, and she felt depressed as she began to think she was unqualified to be a nurse. Eventually, she resigned and left the nursing home. |