Table 5 The codes of stakeholders’ acceptability

Huang et al., 2013 [71]

Severity of illness

The attributes of older adults include the severity of illness and other individual sociodemographic variables

Attributes of residents

Attributes of residents and HCPs^a

Armer et al., 2004 [126]

Education attainment

The identified attributes of HCPs include education attainment, clinical working experience and the level of tech-savvy

Attributes of HCPs

Handler et al., 2013 [142]

Clinical working experience

Betgé-Brezetz et al., 2009 [54]; Handler et al., 2013 [142]; Janardhanan et al., 2008 [133]

The level of tech-savvy

Abbate et al., 2014 [76]; Chang et al., 2009 [135]

Awareness from external resources

External information from HCPs, friends, family members, and media sources

Persuasiveness of external information

Coping process for information and technology appraisals

Eklund et al., 2012 [140]; Huang et al., 2015 [149, 189]

User experience of received benefit from using a new technology

People acquire internal information by remembering personal experiences from their earlier experiences and satisfaction

Persuasiveness of internal information

Chang et al., 2012 [68]; Weiner et al., 2003 [124]; Yu et al., 2008 [184]; Zelickson, 2003 [125]

Achievement of user’s satisfaction

Betgé-Brezetz et al., 2009 [54]; Bleda et al., 2018 [94]; Delmastro et al., 2019 [101]; Qadri et al., 2009 [136]; Savenstedt et al., 2002 [123]; Wälivaara et al., 2011 [139]

Usefulness

The perceived efficaciousness of smart technologies was linked to the perceived usefulness, performance expectancy, relative advantage and pleasure experience by the users which was instrumental in achieving medical outcomes and meeting personal demands

Perceived efficaciousness

Alexander et al., 2007 [181]; Alexander et al., 2015 [188]; Handler et al., 2013 [142]; Janardhanan et al., 2008 [133]; Qadri et al., 2009 [136]

Helpfulness and improvement in care efficiency

Chan et al., 2001 [119]; Rabinowitz et al., 2010 [138]; Weiner et al., 2003 [124]

A better solution in administrative procedures

Crotty et al., 2014 [147]; Handler et al., 2013 [142]; Lavanya et al., 2006 [129]; Pallawala & Lun, 2001 [120]; Qadri et al., 2009 [136]; Vowden & Vowden, 2013 [144]; Okamoto et al. 2021 [175]

Improvement in quality of care

Eklund et al., 2012 [140]; Singh et al., 2017 [92]

Assurance of quality of life

Eklund et al., 2012 [140]

Improvement of healthcare accessibility and availability

The perceived usability includes effort expectancy, perceived ease of use, or perceived behavioral control (21). The usability appraisals depend on the availability or accessibility of these options, necessary for care, easy to understand, learn and use, affordability, compatible, the availability of tech-support during having difficulties of using a product, and “human-centric” designs such as matching preferences of users, portable and enjoyable to use

Perceived usability (positive)

Toh et al., 2015 [151, 152]; Tseng et al., 2013 [75]

Necessity for care

Huang et al., 2015 [149, 189]; Janardhanan et al., 2008 [133]; Lavanya et al., 2006 [129]; Ohligs et al. 2020 [173]

Easy to use

Huang et al., 2013 [71]; Lavanya et al., 2006 [129]; Yu et al., 2008 [184]

User-friendly

Crotty et al., 2014 [143]; Hui & Woo, 2002 [122]

Convenience

Abbate et al., 2014 [76]; Borelli et al., 2019 [99]

“Human-centric” designs to fit user lifestyles

Hui & Woo, 2002 [122]

Affordability

Rabinowitz et al., 2010 [138]; Yu et al., 2008 [184]

Adequate tech-support and regular training

Gaglio et al., 2016 [157]

Appropriate domestication of a new technology

Lavanya et al., 2006 [129]

Unusefulness

The negative perceiveness to the usability appraisals

Perceived usability (negative)

Huang et al., 2015 [149, 189]

Uncertainty of usefulness

Fraile et al., 2010 [207]

Not easy to learn

Delmastro et al., 2019 [101]

Not easy to use

Alexander, 2005 [177]; Shafiee Hanjani et al., 2019 [169]

The difficulty of resources availability and accessibility

Byrne, 2005 [178]

Lacking in supportive resources or tech-support

Alexander et al., 2007 [181]; Huang et al., 2013 [71]

Burden of using technology

Toh et al., 2015 [151, 152]

Potential medical risks

The collateral damages refer to the unintended and harmful damages

Perceived collateral damages

Huang et al., 2015 [149, 189]

Sensitivity of technology and errors during the operation

Chang et al., 2009 [135]

Overall concern of technology