Table 2 The mean score of responsiveness and its determinants
|  | Dimension | Score domain | Mean ± SD | % | ||||
|---|---|---|---|---|---|---|---|---|
Very weak | Weak | Average | Good | Very good | ||||
Responsiveness | Prompt Attention | 3–15 | 9.27 ± 3.14 | 2.33 | 8.03 | 58.55 | 28.24 | 2.85 |
Dignity | 8–40 | 21.81 ± 5.81 | 3.63 | 34.71 | 47.67 | 11.92 | 2.07 | |
Communication | 8–40 | 19.62 ± 4.59 | 6.48 | 52.07 | 37.04 | 3.11 | 1.8 | |
Autonomy | 4–20 | 10.56 ± 3.22 | 2.58 | 28.25 | 59.33 | 8.29 | 1.55 | |
Primary facilities | 3–15 | 11.09 ± 3.36 | 1.55 | 3.11 | 49.85 | 39.01 | 6.48 | |
Information Confidentiality | 2–10 | 6.49 ± 2.61 | 3.37 | 4.4 | 48.45 | 35.75 | 8.03 | |
Right to choose | 2–10 | 5.76 ± 2.54 | 4.67 | 10.7 | 50.85 | 28.34 | 5.44 | |
Social Support | 2–10 | 6.12 ± 2.43 | 2.85 | 12.95 | 61.92 | 21.24 | 1.04 | |
Total | 32–160 | 90.72 ± 9.38 | 3.6 | 20.78 | 50.37 | 21.38 | 3.87 | |