• Baseline (8 weeks) | |
 ° No changes to current pain assessment protocol. | |
 ° Directors of care collected weekly quality indicator data via chart reviews. | |
 ° Interviews completed with director of care, nurses, and care aides. | |
• Training (8 to 24 weeks) | |
 ° Pre-training questionnaires completed. | |
 ° Web-based training program completed. | |
 ° Post-training questionnaires completed. | |
 ° Implementation plan developed. | |
• Implementation (8 weeks) | |
 ° Implementation of the standardized pain assessment protocol. | |
 ° Directors of care collected weekly quality indicator data via chart reviews. | |
 ° Interviews completed with director of care, nurses, and care aides. |