Table 4 General discussion guide for focus groups
No. | Discussion guide |
|---|---|
1 | Please tell us about your experiences of emergency situations in your nursing home where … [a resident fell, resident’s vital signs were derailed, …]? |
2. | Now, we would like to focus on single phases and challenges of emergency management. |
2.1 | How do the nurses’ experience, safety and qualifications affect emergency management? |
2.2 | How does staffing affect emergency management? |
2.3 | How does the accessibility of GPs and medical on-call service affect emergency management? |
2.4 | What role do relatives play in emergency management? |
2.5 | What role does resident will play in emergency management? What happens if the residents’ will is not known? |
2.6 | What other challenges do you face in emergency management? |
3. | Now we would like to discuss with you, how to handle the challenges at emergency management. |
3.1 | How do you deal with insecure nursing staff? |
3.2 | How do you deal with insufficient staffing? |
3.3 | How do you deal with poor accessibility of GPs and medical on-call service? |
3.4 | How do you deal with challenging relatives? |
3.5 | How do you deal with it when you don’t know the residents’ will? |
3.6. | How do you deal with [other challenges, see question 2.6]? |