Table 2 Reported challenges, environments, technology involvement and approaches related to Managing personal finances
Challenge | Physical environment | Technology - part of problem | Technology - part of solution | Approach to meet the challenge |
|---|---|---|---|---|
Manage Internet banking | At home | Bank website | Use paper forms again | |
Make safe online purchase | At home | On-line shopping website | ||
Keep track whether bills are paid | At home | Internet bank on online computer | Check paid invoices at bank account online | |
Pay bills on time | At home | Mobile phone/PDA | Insert reminders in mobile phone | |
Avoid being fooled by telemarketing sales-persons and door-to-door salespersons/imposters | At home | (Telephone) | ||
Withdraw money from ATM | Public space | ATM | Use ATM when less crowded | |
Manage ticket vending machines | Public space | Vending machine | ||
Manage payment | E.g., grocery store | Payment terminal Automated checkout station | Choose familiar cashier, pay with notes instead of coins, use invoice instead of cash | |
Keep track on expenses | Grocery store | Self scanning | Check expenses on self scanning display when shopping |