A. Patient understanding of disease and prognosis | B. Delivery of health care |
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1. Dealing with advanced heart failure and ageing | 1. Perceptions regarding care |
 a. Perception of heart failure |  a. Appropriateness of (medical) care |
 b. Adaption to changing conditions | |
 c. Appraisal of quality of life |  b. Continuity of care |
 d. Information regarding the illness | 2. Interpersonal relations |
2. Dealing with the end of life |  a. Interaction in the processes of care |
 a. Value and worthlessness in old age | |
 b. Preparation for death |  b. Specific aspects in physician-patient interaction |
3. Meaning of familya |