Fig. 2

Multiple correspondence analysis (MCA) of the responses of the normative grid of case management projects. The responses are grouped around the most contributive responses. Scores range from 0 to 3. The higher the score, the higher the level of achievement. ade = “Adequacy of the inclusion criteria”; ebp = “Use of evidence-based, multidisciplinary protocols”; fba = “Feed-back to the general practitioner”; fin = “Financial accessibility to the programme”; inc = “Financial incentives to engage the general practitioner”; int = “Presence of reflective discussion groups among peers”; mon = “Monitoring of the care plan”; par = “Partnership with coordination centres”; reg = “Use of a registry”; rem = “Reminders and prompts to organise the care”; ski = “Skills of the case managers”; tur = “Turnover of the case manager”