Table 2 The meaning of dignified care
Meaning of dignified care | n | Illustrative Quote (participant ID in brackets) |
|---|---|---|
Respect | 83 | “dignified care means treating patients with respect” (P16) |
To be treated as an individual | 70 | “ensuring the patients individual needs are taken into account during their “care” or in the planning of their “care””(P6) |
Involved in decision making | 46 | “involving them in their treatment and discharge plans” (P46) |
Privacy | 43 | “Ensuring privacy at all times” (P2) |
Treat as you/your family wish to be treated | 35 | “To treat patients and families as you and you’re family would like to be treated” (P27) |
Care and support | 27 | “providing care and support” (P17) |
Safe environment | 13 | “feel safe in their environment” (P104) |
Listened to | 12 | “being listened to” (P106) |
Needs are met | 9 | “listening to their needs, wishes and respecting them” (P162) |
High standard of care | 6 | “Ensuring you have time to deliver a high standard of care” (P136) |
Communication | 5 | “Communicating to them and working with them” (P151) |
Basics in care | 4 | “this identifies personal hygiene, eating and nutrition” (P184) |
Empathy | 3 | “having the ability to empathize and understand the individuals predicament” (P101) |
Independence | 2 | “ensuring they maintain their independence” (P137) |
Balance in care | 2 | “balancing the clinical needs of a patient with their need for respect, time, security and involvement” (P156) |
Looking past mental health | 1 | “Looking past the person (i.e. if they have dementia/aggressive/confused)” (P141) |