Table 1 Questionnaires used in the ACTION programme
Questionnaire | Items and scale | Focus |
|---|---|---|
Self-efficacy questionnaire (SE-12) [43] | 12 items 10-point Likert scale | Confidence in clinical communication skills of healthcare professionals |
Person-centred Care Assessment Tool (P-CAT) [44] | 13 items 5-point Likert scale | Nursing staff rating the extent of person-centred care in care settings |
Jefferson Scale of Empathy (JSE) (Health-provider version) [45] | 20 items 7-point Likert Scale | Empathy among health professionals in clinical practice |
Measure of Job Satisfaction [46] | 38 items 5-point Likert scale | Job satisfaction among nurses: Personal Satisfaction; Satisfaction with Workload; Satisfaction with Professional Support; Satisfaction with Pay and Prospects; and Satisfaction with Training |