Table 2 Overview of categories and subcategories
Category | Subcategories |
|---|---|
Mixed feelings and experiences of encounters with nursing staff | o Experiencing both kind and unkind encounters with nursing staff o Which staff will one encounter in a situation with high staff turnover o Experiencing inconvenience and discomfort due to lack of competence among staff o Varied experiences of delivered care |
Adapting to hampered communication and finding strategies to overcome language barriers | o Understanding for language difficulties o Facing impaired communication o Striving to be understood |
Facing pandemic restrictions and living an adjusted life | o Feeling secure but lonely and locked in o Keeping in contact with persons outside the NH during visiting restrictions |