Category | Sub-categories |
---|---|
Experiencing kind encounters with staff but worries about residents’ wellbeing | • Satisfaction with interactions with nursing home staff |
• Experiencing worries linked to staff and nurses' abilities, and knowledge | |
Feeling disconnected and connected during visiting restrictions | • Experiencing ups and downs during visiting restrictions |
• Trying to maintain contact to avoid loneliness among elderly | |
Experiencing hampered communication and limited information during visiting restrictions | • Experiencing lack of information and both efficient and inefficient communication with staff |
• Impaired communication even if you adapt yourself and communication channels to the elderly | |
Managing communication and cultural dissimilarities | • Experiencing restricted communication with staff with limited language proficiency |
• Facing and handling misunderstandings and cultural differences | |
• Finding strategies to communicate with staff with limited language proficiency |