Table 1 Characteristics of study participants (n = 386)
Variable | Category | Frequency (%) | P-value Responsiveness Service quality |
|---|---|---|---|
Age (year)a | 60–64 | 74 (19.17) | 0.4 0.6 |
65–69 | 95 (24.61) | ||
70–74 | 72 (18.65) | ||
75–79 | 56 (14.51) | ||
80 +  | 89 (23.06) | ||
Gender | Male | 208 (53.89) | 0.01 0.02 |
Female | 178 (46.11) | ||
Marital Status | Single | 69 (17.87) | 0.03 0.1 |
Married | 272 (70.47) | ||
Divorced | 13 (3.37) | ||
Widow | 32 (8.29) | ||
Level of Education | Unable to Read and Write | 65 (16.84) | 0.08 0.04 |
Reading and Writing | 86 (22.28) | ||
Elementary School | 131 (33.94) | ||
Diploma | 56 (14.51) | ||
BSc and higher | 48 (12.43) | ||
Income Level (Rials) |  < 10,000,000 | 64 (16.58) | 0.09 0.1 |
10,000,000–20,000,000 | 195 (50.52) | ||
20,000,001–30,000,000 | 74 (19.17) | ||
 > 30,000,000 | 53 (13.73) | ||
Total | ––– | 386 (100) | –- |