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Table 4 Categories and recommendations made by participants

From: Recommendations made by patients, caregivers, providers, and decision-makers to improve transitions in care for older adults with hip fracture: a qualitative study in Ontario, Canada

Category Recommendation Recommended By
Hospital-based Focus on people before patients – more than a number
• Treat patients as individuals, show empathy and respect, have patience
Patients, caregivers, providers
Provide consistent, frequent, and comprehensive communication
• Patients and caregivers should receive the same information from all members of the patients care team
• Communication should be ongoing and detailed
Patients, caregivers, providers, and decision-makers
Increase staffing – more help is needed
• More staff support from physical and occupational therapists, nurses, geriatricians, and personal support workers
Patients, caregivers, providers, and decision-makers
Community-based Identify at risk individuals in primary health care
• Increase support in the community to identify individuals who may be at risk of experiencing a hip fracture (falls, functional decline, etc.)
Providers and decision-makers
Prevent and educate – reacting is not enough
• Increase education and availability of information about supports and programs in the community (falls prevention)
Patients, caregivers, providers, and decision-makers
Cross-sectoral based Enhance supports through care navigators
• An individual to coordinate required services for the patient (physical therapy, occupational therapy, social work)
Providers and decision-makers
Improve cross-sectoral communication
• Improve communication with primary care and community-based providers
Providers and decision-makers