Table 4 Within and between-group analysis in self-reported job satisfaction, person-centred care (PCC) and stress of conscience among staff
Intervention groupa | Control groupb | Intervention/ Controlb | |||||||
|---|---|---|---|---|---|---|---|---|---|
n | Baseline M (Q1; Q3) | Follow-up M (Q1; Q3) | p-value | n | Baseline M (Q1; Q3) | Follow-up M (Q1; Q3) | p-value | p-value | |
Measure of job satisfaction (number of scores in scale) | |||||||||
Overall job satisfaction (37–185) | 17 | 131 (120; 140) | 131 (116; 148) | 0.733 | 22 | 123 (109; 136) | 122 (111; 136) | 0.468 | 0.804 |
Personal satisfaction (10–50) | 18 | 39 (37; 41) | 39 (37; 41) | 0.888 | 27 | 37 (31; 41) | 38 (35; 42) | 0.571 | 0.836 |
Satisfaction with workload (7–35) | 17 | 26 (20; 27) | 25 (19; 28) | 0.697 | 27 | 21 (17; 24) | 21 (18; 24) | 0.705 | 0.972 |
Satisfaction with professional support (9–45) | 18 | 34 (32; 38) | 34 (31; 36) | 0.795 | 28 | 34 (30; 38) | 33 (31; 37) | 0.980 | 0.892 |
Satisfaction with pay (7–35) | 18 | 20 (17; 24) | 21 (16; 26) | 0.864 | 25 | 21 (17; 24) | 22 (17; 25) | 0.955 | 0.881 |
Satisfaction with training (4–20) | 18 | 13 (12; 15) | 13 (10; 16) | 0.958 | 27 | 13 (10; 13) | 12 (9; 15) | 0.730 | 0.726 |
Overall person-centred care (13–65) | 18 | 44 (41; 49) | 43 (39; 52) | 0.756 | 25 | 45 (39; 51) | 46 (41; 54) | 0.432 | 0.937 |
Personalizing care (7–35) | 18 | 27 (24; 28) | 27 (22; 31) | 0.448 | 28 | 26 (23; 30) | 26 (26; 29 | 0.853 | 0.306 |
Organizational support (4–20) | 18 | 12 (10; 16) | 13 (10; 15) | 0.855 | 27 | 13 (11; 15) | 14 (11; 17) | 0.234 | 0.308 |
Environmental accessibility (2–10) | 18 | 6 (6; 7) | 6 (6; 7) | 0.567 | 28 | 6 (5; 7) | 7 (6; 8) | 0.772 | 0.867 |
Stress of conscience (number of scores in scale) | |||||||||
Overall stress of conscience (0–45) | 17 | 7 (1.5; 14) | 7 (2.75; 13) | 0.123 | 25 | 18 (8; 23) | 12 (7; 17.5) | 0.037* | 0.625 |
How often do you lack time to provide the care the patient needs? | 18 | 2 (0; 3.25) | 1 (0; 3) | 0.142 | 27 | 3 (2; 4) | 3 (2; 4) | 0.662 | 0.184 |
Are you ever forced to provide care that feels wrong? | 18 | 1.5 (0; 3) | 1 (0; 2) | 0.290 | 28 | 1 (0; 3) | 1 (0.25; 2) | 0.423 | 0.851 |
Do you ever have to deal with incompatible demands in your work? | 18 | 1.5 (0; 3) | 1 (0; 3) | 0.676 | 27 | 2 (1; 3) | 2 (1; 3) | 0.580 | 0.877 |
Do you ever see patients being insulted and/or injured? | 18 | 0 (0; 1) | 0 (0; 1) | 0.619 | 27 | 1 (0; 3) | 0 (0; 1) | 0.015* | 0.086 |
Do you ever find yourself avoiding patients or family members who need help or support? | 18 | 0 (0; 0) | 0 (0; 1) | 0.417 | 29 | 0 (0; 1) | 0 (0; 0) | 0.117 | 0.062 |
Is your private life ever so demanding that you do not have the energy to devote yourself to your work as you would like? | 17 | 0 (0; 0) | 0 (0; 1) | 1 | 29 | 1 (0; 2.5) | 0 (0; 2) | 0.689 | 0.571 |
Is your work in health care ever so demanding that you do not have the energy to devote yourself to your family the way you would like? | 18 | 2 (0; 3) | 1 (1; 3) | 0.328 | 29 | 3 (1; 4) | 3 (2; 4) | 0.291 | 0.226 |
Do you ever feel that you cannot live up to others’ expectations of your work? | 17 | 0.5 (0; 2.25) | 0 (0; 1.25) | 0.435 | 28 | 2 (1; 3) | 1 (0.25; 2.75) | 0.267 | 0.922 |
Do you ever lower your aspirations to provide good care? | 17 | 0 (0; 3) | 0.5 (0; 2) | 0.596 | 25 | 2 (1; 3) | 1 (0; 2) | 0.057 | 0.214 |