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Table 3 Potential strategies, mode of delivery, and APEASE criteria

From: Strategies for the implementation of an electronic fracture risk assessment tool in long term care: a qualitative study

BCWIntervention Function

Themes

Strategies in the context of implementing the Fracture Risk CAP

Mode of Delivery

Does it meet APEASE?

Training

Training on CAP usage

• Mandatory onboarding training

Online or in-person

Yes, with minor concern of shifting the focus from other health concerns in LTC (e.g. pressure ulcers)

• Train the trainer – with follow-up support with multiple touchpoints, feedback, and regular positive reinforcement

• Train the early change adopters to be trainers

  

Environmental restructuring

Culture change

• Change the social context by empowering personal support workers, volunteers, and families

LTC home policy and practices change

May not be acceptable to some due to sharing of power. Potential side effect of individuals performing tasks out of their scope.

• Changing model of care to better include physicians and pharmacists

• Consistent staffing

• Promote team responsibility and promote inclusivity

Resident-centered care

• Sharing the CAP or assessment results with residents and families

Electronic portal. Resident-family conferences.

Family sharing portal may be costly to develop. May not be practicable, effective, or acceptable due to cost and lack of interest or availability for some families.

• Family and resident-led huddles with staff during quarterly and annual reviews

• Working with family to balance individual rights, autonomy, freedom, and safety

Physical restructuring

• Physical modifications to the LTC home to reduce fractures and promote collaboration (e.g. handrails, open space)

Physical changes to the layout of the LTC home

Not discussed

• Making the CAP easily accessible to all members on the care team

Virtual dashboard

Not discussed

Minimize any increase in workload

• Standardized process once a high Fracture Risk Scale score is generated

• Integration of the CAP into the existing processes (e.g. annual care conferences)

Care processes

Yes

Enablement

Software features

• Software add-on with the following features: flags staff only when meaningful changes occur, provide easy access to historical data, identify actionable things, perhaps targeted to person who can implement

Software

Development time may not be practicable. Side-effect: alarm fatigue taking away attention from other health conditions.

Modeling

Building modeling into training

• Case-study• Build into education by role-playing• Collaboration with multiple disciplines during the training stage to model real-life

In-person,videos

Not discussed.

Education

Education for staff

• Resources & materials tailored to different roles, easy access to reference tool that can be taken to bedside and used as part of training e.g., on tablet, on website

• Patient-focused education for staff with simple and clear messaging

• Take an interprofessional approach and improve physician involvement

Micro-learning and E-learning sessions,annual in-service,professional advisory meetings

More affordable if it’s online. Potential side effect of people burning out from training and time taken away from staff.

Education for residents and families

• Importance of guidelines and how to advocate for following guidelines

One-page pamphlet with actionable items, resident-family conferences

Yes, as long as it is targeted to those at high fracture risk, available in multiple formats, factually accurate, and easy to understand.

Persuasion

Persuasion through stories

• Highlighting patient stories / identifying an important problem to show the impact of fractures

• Value proposition by storytelling

• Highlight reduced workload and increased QoL related to guideline usage

Posters or videos, social media and announcement channel or screen in LTC homes

Yes, as long as the visuals are made for the home, include gender and racial diversity, available in multi-media formats, and changed regularly

Incentivization

Social reward

• Recognition from organizations (i.e. Osteoporosis Canada)

Acknowledgement from organization – hard (i.e., plaque) or soft (i.e., seal of approval on website) copy

Not discussed

Material reward

• Award the ward with the lowest fracture rate

• Flip case-mix funding to incentivize functional improvement, since the current case-mix model decreases that incentive

Financial, food (e.g., pizza party), material good (e.g., t-shirts)

Not discussed

Coercion

Public benchmarking

• Public benchmarking, against Canadian provinces or other countries

Publicly accessible online dashboard

Potential side effect of underreported cases.

Restriction

Regulations

• Fracture Risk Scale score and associated care plan as criteria for use of osteoporosis medication

• Ministry of Health mandates use of up-to-date Fracture Risk Assessment and Prevention Tools

Policies and procedures

Not discussed

  1. LTC Long term care; CAP Clinical assessment protocol; BCW Behaviour Change Wheel