|
Satisfaction with the quality of care, sum score mean (SD), (range 0–124)
|
95.81 (13.74)
|
90.01 (11.93)
|
95.81 (11.70)
|
95.55 (14.19)
|
91.51 (14.48)
|
94.15 (13.59)
|
0.96
|
0.34
|
0.36
|
|
Information, item mean (SD)
|
2.52 (0.95)
|
2.41 (0.84)
|
2.48 (1.01)
|
2.89 (0.82)
|
2.63 (0.97)
|
2.80 (0.80)
|
0.45
|
0.19
|
0.02
|
|
Nursing staff, item mean (SD)
|
3.34 (0.54)
|
3.25 (0.52)
|
3.03 (0.48)
|
3.24 (0.59)
|
3.24 (0.66)
|
3.13 (0.64)
|
0.18
|
0.14
|
0.03
|
|
Caring processes, item mean (SD)
|
3.45 (0.60)
|
3.52 (0.48)
|
3.56 (0.45)
|
3.61 (0.48)
|
3.46 (0.58)
|
3.41 (0.53)
|
0.01
|
0.21
|
0.21
|
|
Activity, item mean (SD)
|
2.60 (0.85)
|
2.44 (0.83)
|
2.41 (0.86)
|
2.64 (0.89)
|
2.71 (0.96)
|
2.70 (0.84)
|
0.64
|
0.14
|
0.46
|
|
Contact, item mean (SD)
|
3.42 (0.57)
|
3.35 (0.60)
|
3.41 (0.56)
|
3.43 (0.55)
|
3.41 (0.57)
|
3.31 (0.59)
|
0.38
|
0.86
|
0.87
|
|
Social support, item mean (SD)
|
3.47 (0.47)
|
3.37 (0.56)
|
3.44 (0.46)
|
3.42 (0.57)
|
3.37 (0.64)
|
3.19 (0.63)
|
0.20
|
0.49
|
0.05
|
|
Participation, item mean (SD)
|
2.79 (0.83)
|
2.72 (0.81)
|
2.84 (0.81)
|
2.85 (0.77)
|
2.71 (0.84)
|
2.73 (0.79)
|
0.54
|
0.62
|
0.69
|
|
Work environment, item mean (SD)
|
3.11 (0.44)
|
3.06 (0.46)
|
3.11 (0.44)
|
3.10 (0.44)
|
3.05 (0.50)
|
2.99 (0.34)
|
0.58
|
0.64
|
0.03
|
|
Person-centredness of the environment, sum score mean (SD) (range 0–85)
|
68.73 (11.10)
|
66.51 (10.91)
|
68.14 (10.80)
|
65.14 (13.67)
|
63.62 (16.00)
|
62.76 (13.74)
|
0.17
|
0.06
|
0.16
|
|
Safety, item mean (SD)
|
4.21 (0.62)
|
4.04 (0.67)
|
4.12 (0.62)
|
4.11 (0.81)
|
3.94 (0.90)
|
3.94 (0.80)
|
0.13
|
0.21
|
0.15
|
|
Everydayness, item mean (SD)
|
3.83 (0.87)
|
3.73 (0.87)
|
3.83 (0.80)
|
3.38 (1.03)
|
3.47 (1.12)
|
3.36 (0.99)
|
0.23
|
0.03
|
0.10
|
|
Hospitality, item mean (SD)
|
3.74 (0.92)
|
3.66 (0.88)
|
3.79 (0.95)
|
3.50 (1.06)
|
3.43 (1.23)
|
2.27 (1.02)
|
0.24
|
0.05
|
0.38
|
