Intervention | Control | p | |||||||
---|---|---|---|---|---|---|---|---|---|
Variable | T0 | T1 | T2 | T0 | T1 | T2 | T0 | T1 | T2 |
Satisfaction with the quality of care, sum score mean (SD), (range 0–124) | 95.81 (13.74) | 90.01 (11.93) | 95.81 (11.70) | 95.55 (14.19) | 91.51 (14.48) | 94.15 (13.59) | 0.96 | 0.34 | 0.36 |
Information, item mean (SD) | 2.52 (0.95) | 2.41 (0.84) | 2.48 (1.01) | 2.89 (0.82) | 2.63 (0.97) | 2.80 (0.80) | 0.45 | 0.19 | 0.02 |
Nursing staff, item mean (SD) | 3.34 (0.54) | 3.25 (0.52) | 3.03 (0.48) | 3.24 (0.59) | 3.24 (0.66) | 3.13 (0.64) | 0.18 | 0.14 | 0.03 |
Caring processes, item mean (SD) | 3.45 (0.60) | 3.52 (0.48) | 3.56 (0.45) | 3.61 (0.48) | 3.46 (0.58) | 3.41 (0.53) | 0.01 | 0.21 | 0.21 |
Activity, item mean (SD) | 2.60 (0.85) | 2.44 (0.83) | 2.41 (0.86) | 2.64 (0.89) | 2.71 (0.96) | 2.70 (0.84) | 0.64 | 0.14 | 0.46 |
Contact, item mean (SD) | 3.42 (0.57) | 3.35 (0.60) | 3.41 (0.56) | 3.43 (0.55) | 3.41 (0.57) | 3.31 (0.59) | 0.38 | 0.86 | 0.87 |
Social support, item mean (SD) | 3.47 (0.47) | 3.37 (0.56) | 3.44 (0.46) | 3.42 (0.57) | 3.37 (0.64) | 3.19 (0.63) | 0.20 | 0.49 | 0.05 |
Participation, item mean (SD) | 2.79 (0.83) | 2.72 (0.81) | 2.84 (0.81) | 2.85 (0.77) | 2.71 (0.84) | 2.73 (0.79) | 0.54 | 0.62 | 0.69 |
Work environment, item mean (SD) | 3.11 (0.44) | 3.06 (0.46) | 3.11 (0.44) | 3.10 (0.44) | 3.05 (0.50) | 2.99 (0.34) | 0.58 | 0.64 | 0.03 |
Person-centredness of the environment, sum score mean (SD) (range 0–85) | 68.73 (11.10) | 66.51 (10.91) | 68.14 (10.80) | 65.14 (13.67) | 63.62 (16.00) | 62.76 (13.74) | 0.17 | 0.06 | 0.16 |
Safety, item mean (SD) | 4.21 (0.62) | 4.04 (0.67) | 4.12 (0.62) | 4.11 (0.81) | 3.94 (0.90) | 3.94 (0.80) | 0.13 | 0.21 | 0.15 |
Everydayness, item mean (SD) | 3.83 (0.87) | 3.73 (0.87) | 3.83 (0.80) | 3.38 (1.03) | 3.47 (1.12) | 3.36 (0.99) | 0.23 | 0.03 | 0.10 |
Hospitality, item mean (SD) | 3.74 (0.92) | 3.66 (0.88) | 3.79 (0.95) | 3.50 (1.06) | 3.43 (1.23) | 2.27 (1.02) | 0.24 | 0.05 | 0.38 |