Table 1 Interview Guide for Healthcare Providers

Experiences in Supporting Older Adults to Manage Multiple Chronic Conditions

 1. Tell me about your experiences in delivering care for older adults who have three or more chronic conditions.

 2. How do you help them manage multiple chronic conditions?

 3. How do you help older adults prevent their conditions from worsening or developing?

 4. How do you make decisions about managing multiple medications?

 5. What are the most important needs of family caregivers of older adults with multiple chronic conditions?

 6. How do you support family members of older adults with multiple chronic conditions?

Facilitators in Managing Multiple Chronic Conditions

 7. What resources help you to manage multiple chronic conditions among older adults (e.g., people, community services, and financial resources)?

Challenges in Managing Multiple Chronic Conditions

 8. What is your greatest challenge in supporting older adults to manage multiple chronic conditions?

 9. What makes it difficult to deliver care for them?

Health and Social Services

 10. Do you refer older adults with multiple chronic conditions to any health and social services? If so, what are the services?

 11. What mechanisms are in place to enhance collaboration and coordination of care among multiple providers, services, settings, and sectors?

Treatment Decisions

 12. How do you make decisions about managing more than one chronic condition at a time?

 13. How do you involve older adults and their family caregivers in making treatment decisions?

Goals of Care

 14. What are your goals when caring for older adults with multiple chronic conditions?

 15. How do you develop these goals?

 16. What do you consider when developing these goals?