Who in the community provides healthcare services to older people? | |
Why and when do you visit this person/facility? | |
What do you expect when you visit? | |
What is it like when you visit there? | |
How are you treated by health care staff? | |
How do you get to the facility? • How easy is it for you to get there? | |
Do you feel that your health needs are addressed | |
If you have visited both a public and private facility, have you noticed any differences in the care that you received? |