Table 6 Frequency of participants who discussed weaknesses of the current healthcare services for frail seniors in Canada, by main theme (and sub-theme), and by Canadian province (AB = Alberta, BC = British Columbia = Nova Scotia, ON = Ontario, QC = Quebec)
From: Key stakeholders’ views on the quality of care and services available to frail seniors in Canada
Overall (n = 42) | Province | |||||
|---|---|---|---|---|---|---|
AB (n = 8) | BC (n = 12) | NS (n = 4) | ON (n = 5) | QC (n = 13) | ||
Care processes | ||||||
1. Access to healthcare and services | 19 | 3 | 5 | 3 | 3 | 5 |
2. Assessment | 20 | 7 | 5 | 2 | 1 | 5 |
3. Information sharing | 8 | 2 | 3 | 2 | 0 | 1 |
4. Patient engagement in decision-making | 9 | 2 | 4 | 0 | 1 | 2 |
5. Care planning | 3 | 1 | 0 | 1 | 0 | 1 |
6. Care delivery | 29 | 6 | 10 | 4 | 2 | 7 |
Social environment | ||||||
Social support | 16 | 5 | 4 | 2 | 3 | 2 |
Social isolation | 8 | 2 | 2 | 1 | 2 | 1 |
Culture | 1 | 1 | 0 | 0 | 0 | 0 |
Healthcare systems | ||||||
Models of delivery of care | 18 | 6 | 4 | 3 | 1 | 4 |
Cost of care | 17 | 4 | 3 | 2 | 2 | 6 |
Continuity of care | ||||||
Relational continuity | 10 | 0 | 2 | 0 | 1 | 7 |
Informational continuity | 6 | 1 | 3 | 0 | 1 | 1 |
Management continuity | 1 | 0 | 0 | 0 | 0 | 1 |
Coordination of care | 9 | 1 | 3 | 1 | 3 | 1 |
Healthcare organizations | ||||||
Healthcare staff management and professional development of HCP | 19 | 5 | 7 | 0 | 3 | 4 |
Material resources and environmental design of healthcare facilities | 11 | 4 | 5 | 0 | 1 | 1 |