The seven principles for universal design | The focus group participants recommendations of the design (n = 14) |
---|---|
1. Equitable use | The design should not stigmatise |
The design should be attractive to the users | |
The design should be age-relevant | |
2. Flexibility in use | Flexible design |
Compatible with other types of technologies | |
3. Simple and intuitive use | Require minimal new learning |
Easy to use and understand | |
Self-instructive | |
Not require a chain of actions | |
Step-by-step instructions should be easy to understand | |
Give feedback on all actions | |
Consistent navigation and design | |
Do not use one button for two functions | |
Arrows and drop lists should not be used | |
Require minimal maintenance | |
4. Perceivable information | Display only necessary and relevant information |
Clear and simple text | |
Text message displayed in the middle of the screen | |
Colour alone should not carry information | |
Similar language and concepts | |
Large, easy to understand standardised graphical symbols | |
Blinking, animated icons or graphics should not be used | |
Headlines included in pictures | |
Upper and lowercase letters | |
Same font | |
Italic font should not be used | |
Possibility to choose large fonts | |
Clear letter spacing between each character | |
Shadow effect should not be used | |
Light background with black text | |
High level of contrast | |
Buttons should be clear and large | |
Colour shifting should not be used | |
Patterned background should not be used | |
Good sunlight readability | |
Different modes for reminders (alarm signal, text or voice message) | |
Different ways of being alerted (light, jingle | |
Good sound quality | |
Possibility to adjust volume | |
Clear indication for low battery level | |
5. Tolerance for error | Provide warnings of hazards and errors |
Give visual or/and verbal feedback for each step that is performed | |
Must be reliable and robust | |
Give guidance questions that could be answered by yes/no buttons or voice commands | |
Prevent mistakes | |
Correct errors | |
6. Low physical effort | Comfortable to use |
Possibility to adjust the pressure sensitivity of the touch-screen | |
Cause a minimum of fatigue and be easy to handle for people with decreased physical strength and inferior fine motor coordination | |
7. Size and space for approach and use | Have a cover that allows variations in hand and grip size |