Exploring access to care among older people in the last phase of life using the behavioural model of health services use: a qualitative study from the perspective of the next of kin of older persons who had died in a nursing home

Table 2 Extended model with final categories and subcategories

			Added concept
Characteristics of the older person	Utilization of health services	Next of kin’s satisfaction	Situation of the next of kin
Need General deterioration Medical conditions and acute illness Deterioration when death approaches	Admission to a nursing home Access to basic care and social services Access to nursing care and medication	Satisfaction	Feelings of remorse and insufficiency
Enabling factors The organisation of care The organisation of health and social care The organisation of care in the nursing home The organisation of care in ordinary housing Next of kin The older person	Primary healthcare	Dissatisfaction	Being dependent on the information given by the staff
	H ospital care	Factors influencing satisfaction View of ageing and health Previous experiences	Nursing home placement signifies security and less worry
	Dental care
	Informal care (added to the concept)

Data in bold are subcategories that capture the main variation within each main category
Data in italic are subcategories that capture the internal variation in the subcategory “The organisation of care”

ISSN: 1471-2318