Skip to main content

Advertisement

Table 4 Codes, subcategories and categories describing perceptions of quality of care

From: Perception of quality of care among residents of public nursing-homes in Spain: a grounded theory study

Codes Subcategories Categories Description
Good will Emotional competences Aspects related to the persons providing care Professional competences in nursing homes
Affection
Kindness
Cheerfulness
Humor
Warm care
Good manners and respect
Individualized care Technical competences   
Listening
Support
Calm and patience
No anonymity
Tact
Empathy
Suitable information
Specific training in Geriatrics
Round-the-clock care Health care Institutional aspects of the care’s process Aspects related to the institutional quality standards
Specialized centers
Job stability Work routines   
No strict rules
Family participation in care
Cleaning Facilities and services
Recreational activities